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Please note: We are happy to take your order over the phone, however, please note that there could be a detail in processing of about 24 hours as this is a manual process. The fastest way to get your order processed is via our online shopping cart.
What to Expect When You Contact Us
The most efficient and fastest way to answer your questions is via the form below. Please indicate in the subject line what the inquiry is about. Your inquiries are monitored during and after business hours and are responded to promptly.
Returns and Refunds: See our Returns Policy
We do make every attempt to answer your call. Occasionally our lines are full. We want to be respectful of your time, so instead of keeping you on hold your call may roll to voice mail. We strive to return all voice mails and inquiries promptly, so please leave us a message and we will respond as soon as we can, usually within 24 hours.
Many times we try to return calls and are unable to as the telephone number was not clear. We do ask you to speak clearly and it is wise to repeat your phone number. Again, the most efficient and fastest way to answer your questions is via the form below.
Our phone hours are 8:00am to 5:00pm CST Monday through Friday. We are closed on major American holidays.
Toll Free: 1-888-348-4942
573-468-2089
Fax: 1-573-355-5425
(Toll Free)
Or you could write us:
PRETTYWOOD TEA CO.
PO Box 313
Bourbon, MO 65441
USA
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